Airy Core is an open source, fully-featured, production ready conversational platform. With Airy you can process conversational data from a variety of sources:
Facebook
WhatsApp
Google's Business Messages
SMS
Website Chat Plugins, like our own open source Live Chat
Twilio
Your own conversational channels
You can then use Airy to:
Unify your messaging channels
Stream your conversational data wherever you want
Integrate with different NLP frameworks
Mediate open requests with Agents via our messaging UI
Analyze your conversations
Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it.
Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source independent contacts, conversations, and messages.
A WebSocket server that allows clients to receive near real-time updates about data flowing through the system.
Webhook to listen to events and participate programmatically in conversations
A webhook integration server that allows its users to programmatically participate in conversations by sending messages (the webhook integration exposes events users can "listen" to and react programmatically.)